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<h2>新聞公告</h2> <ul> <li > <a page="2" class="news-item-children" href="/news/2">公司新聞</a> </li><li > <a page="3" class="news-item-children" href="/news/3">行業新聞</a> </li><li > <a page="4" class="news-item-children" href="/news/4">媒體報道</a> </li><li > <a page="5" class="news-item-children" href="/news/5">云?；ヂ?/a> </li> </ul> </div> <div class="notice-body"> <a href="/news/" class="notice-back">< 返回新聞公共列表</a> <div class="notice-show"> <div class="title"> <h3>號外！云?；ヂ撛诰€客服平臺正式上線啦</h3> <span>發布時間：2020-12-25 10:36:35</span> </div> <div class="info"> <section><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"> 為提升用戶體驗及工作效率，期待已久的客服工單系統將于2021年01月04日試運行上線，上線后將對工單提交渠道和方式進行整合，原入室申請以及代維操作的提交方式（社交軟件通知、電話通知等），將陸續替換并退出使用（特殊情況除外）。</p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><br/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"> 現將相關事項通知如下：</p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><br/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><strong style="margin: 0px; padding: 0px;"> 一.試運行時間：</strong></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><br/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"> 2021年01月04日-2021年01月31日，試運行期間，陸續更新調整工單提交方式，（即仍支持微信、qq等原提交方式）；</p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><br/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><strong style="margin: 0px; padding: 0px;"> 二.登錄方式</strong></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><br/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"> 1、PC端客服工單系統地址：http://itsm.iyunhai.com:8200/ </p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><br/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"> 2、手機端請掃描二維碼登錄（二維碼如圖片）；</p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><br/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; text-align: center;"><img src="https://mmbiz.qpic.cn/mmbiz_jpg/KxjK1R7XyeGLgnbLeydSQDrUmZTibnG8vzDicaeLVWjS0Oy9RMvfIgkpmeOhnLrN3U3sTFM1oZV63Z0CwHXibpRyw/640?wx_fmt=jpeg" height="330" width="330"/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><img src="https://mmbiz.qpic.cn/mmbiz_png/KxjK1R7XyeGLgnbLeydSQDrUmZTibnG8vicdD7KjTQQB9dfgIQS2BTb1SNgOkTwIB2PmQEAR3yOLvMo37fE46xCQ/640?wx_fmt=gif"/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"> 3、關注公眾號：北京云?；ヂ?，點擊底部菜單【關于云?！恐械摹驹诰€客服】；</p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><br/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><strong style="margin: 0px; padding: 0px;"> 三、登錄/注冊</strong></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><br/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"> 登錄賬號及登錄密碼已單獨郵件發送，初次登錄后請及時修改密碼，如未收到登錄郵件，請致電客服索取。</p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both;"><br/></p> 四.客服工單系統使用過程中如有問題，可隨時與接口人聯系，聯系人：彭香，聯系電話：15811560672，運維服務7*24值班電話：13269869501</section><p><br/></p><section><br/></section><section> <strong style="margin: 0px; padding: 0px;"> 五.下載或閱讀工單系統操作手冊：</strong><a target="_blank">http://iyunhai.com/云?；ヂ撛诰€客服平臺操作手冊.pdf</a></section><p><br/></p><p><br/></p> </div> <br> <div class="media-link"> <div class="link-box"> 本文鏈接：<span class="link-url-span" id="linkUrl">http://www.miatea.cn/news/content/457.html</span> <span class="copy-url-btn" id="copyUrlBtn" data-clipboard-target="linkUrl" data-clipboard-text="http://www.miatea.cn/news/content/457.html"> 復制本文鏈接 </span> <i class="l-tips">鏈接已復制</i> </div> </div> </div> </div> </div> </div> <div class="static-url hide">/template/Home/Zkeys/PC/Static</div>  <div class="footer-banner 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